The SharePlus support model depends on your license model (Free, Subscription, and Enterprise).
Free and Subscription users can access a wide number of resources to get the answers they need:
Enterprise Mobility – Follow this link to access blogs and user forums in our site, ask questions in our Forums and get insights from our community of experts and power users. Blogs help you find out more about SharePlus possibilities.
Videos – Check out our quick and easy-to-follow videos for helpful tips and tricks.